Membership types & pricing
Create membership types, set monthly, quarterly or annual prices, attach benefits, run approvals, and change a price without surprising existing members.
A membership type is a product your club offers - "Full Member", "Student", "Social", "Honorary". Each type carries a price, the benefits a member receives, and a few rules about how billing works. To manage these you'll need to be an Admin, or have a role with Manage memberships.
Memberships and the financials they create are two sides of the same coin: the type defines access and benefits, the price creates a subscription that bills the member. See Financials and Payments.
Create a membership type
Go to Manage → Memberships and choose New membership type. Give it a name and a short description explaining who it's for and any eligibility (e.g. "Full-time students only").
Add one or more prices. A type can have several - for example Monthly £73, Annual £832 and a discounted Student Monthly £37. Each price has a billing interval: monthly, quarterly or annual.
Set the benefits this type grants:
- A role the member is given (for example Member), which controls what they can see and do.
- One or more groups they're automatically added to (for example a squad or a Members social group).
See Roles & permissions and Groups & positions.
Choose the billing anchor - when each cycle falls. You can bill on the 1st of the month, on the anniversary of signup, or a specific day. For mid-cycle joiners you can charge the full amount, a prorated part-period, or wait until the next cycle.
Optionally turn on Requires approval (a committee member confirms each new member before they're activated) and collect a tax ID at signup if you need it. Save.
Changing a price
This is the part to handle carefully, because it touches members' money. When you edit a price you decide whether it applies to existing members or only new ones.
New signups always get the new price immediately. Existing members are only moved to the new price if you choose to apply it to existing members. Otherwise they're grandfathered - they keep their current rate.
Open the membership type and edit the price. Before saving, you'll see a preview of exactly who's affected and how their billing amount would change.
Choose how to handle existing members:
- Apply to existing members - everyone on this price moves to the new amount at their next billing cycle.
- Grandfather - existing members keep their old rate; only new signups pay the new price.
Apply the change now, or schedule it for a future date (e.g. the start of the new season). Scheduled changes run automatically on the date you set, and you can cancel one any time before it takes effect.
Groups & positions
Squads, committees and social groups - creating them, setting their roles and positions, and showing coloured badges on members.
Membership changes
Freeze, switch, cancel and adjust the price of a member's membership - and understand exactly what each does to their access, billing and invoices.